Delivery & Returns

Shipping Information

We pack and ship your order as soon as your payment is approved and verified. With standard delivery, you can expect a delivery time of 2-4 business days, and with express home delivery 1-2 business days. All orders are shipped with track and trace. Please allow up to 24 hours before you receive tracking information. 

How long does it take to process my return order?

Once you have informed us that you wish to return your order, we will send a return label within 3 days. Scandinavian Bodylabs does not pay shipping for returning orders.

When the returned item is received by our warehouse and provided that it complies with our return policy (new and unused product), we will refund to your original payment method. Please note that payments can take up to 7 business days depending on your bank or payment provider. Returned goods will be refunded excluding express shipping costs. 

Have you received a damaged or incorrect product?

First of all - we're deeply sorry! Please contact our customer support at contact@scandinavianbiolabs.com, and they will help to resolve the issue as quickly as possible. Read about our warranty on our Terms & Conditions page. 

Warranty

We guarantee that all our products are free from production defects (materials and crafts) for a period of 24 months from the date of purchase. This does not damages by accident, improper use or storage of the product, misuse, neglect or unauthorized changes.